Frequently Asked Questions
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An apartment locator is a professional who helps you find the perfect apartment based on your needs and preferences. We handle the legwork, such as narrowing down listings, scheduling tours, and negotiating lease terms, saving you time and effort.
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Apartment locators have access to exclusive listings and up-to-date information that might not be available online. We offer personalized recommendations and insider knowledge about the local market, which means you get better options tailored to your lifestyle and budget.
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It’s 100% free! Apartment locators are compensated by the apartment complexes, so there’s no cost to you for using our services.
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Yes! Locators are familiar with current promotions, move-in specials, and hidden gems in the market. We help you find the best deal possible, whether it’s a reduced rent, waived fees, or special lease terms. Simply provide your budget, and we’ll narrow down a list of affordable apartments that still meet your desired features and location.
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We can help as quickly as you need! Depending on your criteria, we can provide options in as little as 24 hours. If you’re in a rush to move, we’ll prioritize your search to find available units that meet your needs.
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Definitely! Whether you're looking for pet-friendly, furnished, or short-term lease apartments, we can filter listings to match your specific requirements, so you don’t have to waste time on unsuitable properties.
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Yes. In Texas, a person may not engage in business as a residential rental locator (apartment locator) unless the person is licensed as a real estate broker or sales agent.
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Yes, we work with properties that offer flexible lease terms, including short-term or month-to-month leases. Just let us know what you need, and we’ll find the right match.
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Let the leasing office know upfront that you're working with an apartment locator. Mention their name when you first contact the apartment complex or during your tour. This helps establish that your locator is your representative. When filling out the apartment application, be sure to list your apartment locator’s name and their company in the section asking how you found the apartment. This is often labeled as "Referral" or "How did you hear about us?"
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Unfortunately we cannot, we can however try and beat your renewal at another location if you share it with us and are serious about moving!
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You will have access to Infinity's in house concierge team to assist you with your move-in checklist. Just like your locator helped you explore options for apartments, your dedicated concierge will help you navigate the best rates on your move and needed services.
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1. 2-3 Months Before Moving
Starting your search 60 to 90 days in advance gives you plenty of time to explore your options, schedule tours, and make a decision without feeling rushed. It’s especially useful in competitive markets, like Austin, where availability changes quickly.
2. 45-60 Days Before Moving
Most apartment complexes know their upcoming availability about 45 to 60 days ahead of time, so this is a great window to find the freshest listings and move-in specials. You'll have time to compare amenities and lock in your desired apartment before the rush.